How birthday and promo codes work

Created by Support Service, Modified on Sat, 13 Jun at 11:04 AM by Support Service

Promo codes can reduce the price when they are active and valid for the selected product or category.

Step-by-step guide

  1. Copy the promo code carefully.
  2. Add eligible products to cart.
  3. Enter the code during checkout if the cart supports it.
  4. Check the final total before paying.

Important details

  • Promo codes may have date limits, category limits, account limits, or minimum purchase rules.
  • Support cannot apply an expired code unless there is an approved exception.

When to contact support

If you still need help, contact support and include:

  • your account email or username
  • the page or product URL
  • a screenshot
  • the exact error message, if any
  • your browser name and device

Please do not send your password. Support cannot see or send passwords.

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