What to do if payout is delayed

If a payout is delayed, support can check whether finance has all required information.

Step-by-step guide

1. Check whether you received a request for documents or details.
2. Do not open many duplicate tickets.
3. Send one clear message with payout details.
4. Wait for support or finance review.

Important details

• Support can confirm the request will be checked, but exact timing may depend on finance review and payment method.

When to contact support

If you still need help, contact support and include:

• account email
• store name
• payout amount
• payout method
• request date

Please do not send your password. Support cannot see or send passwords.