Why identification documents may be required

Identification can be required for marketplace safety, payment compliance, and payout verification.

Important details

• The team may request documents before approving payouts.
• Use only official upload or support channels requested by the team.
• Do not send unnecessary documents unless requested.

When to contact support

If you still need help, contact support and include:

• your account email or username
• the page or product URL
• a screenshot
• the exact error message, if any
• your browser name and device

Please do not send your password. Support cannot see or send passwords.