Why a product may be hidden or rejected

A product may be hidden or rejected when it does not meet marketplace requirements.

Important details

• Broken archive.
• Wrong or unclear preview.
• Missing license information.
• Wrong category.
• Copyright or rights concern.
• Quality issue.
• Unsupported file type.

When to contact support

If you still need help, contact support and include:

• your account email or username
• the page or product URL
• a screenshot
• the exact error message, if any
• your browser name and device

Please do not send your password. Support cannot see or send passwords.