How to close or pause a store

Closing or pausing a store can affect public products, revenue, and future payouts.

Important details

• Contact support before deleting large amounts of content.
• Make sure you understand payout and account rules.
• Keep your email active for finance and support communication.
• If you want to return later, ask whether store recovery is possible.

When to contact support

If you still need help, contact support and include:

• your account email or username
• the page or product URL
• a screenshot
• the exact error message, if any
• your browser name and device

Please do not send your password. Support cannot see or send passwords.