Login loop troubleshooting

Created by Support Service, Modified on Sat, 13 Jun at 11:08 AM by Support Service

A login loop means the site does not keep the session after login.

Step-by-step guide

  1. Allow cookies for PicsForDesign.
  2. Disable private browsing.
  3. Clear browser cache.
  4. Try another browser.
  5. Log in again.

Important details

  • Social login can also create confusion if another provider account is used.

When to contact support

If you still need help, contact support and include:

  • your account email or username
  • the page or product URL
  • a screenshot
  • the exact error message, if any
  • your browser name and device

Please do not send your password. Support cannot see or send passwords.

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