Browser cache troubleshooting

Old browser cache can show outdated pages or old cart data.

Step-by-step guide

1. Refresh the page.
2. Clear cache for PicsForDesign.
3. Close old tabs.
4. Log out and log in again.
5. Try another browser.

Important details

• Do not clear saved passwords unless you know them or can recover them.

When to contact support

If you still need help, contact support and include:

• your account email or username
• the page or product URL
• a screenshot
• the exact error message, if any
• your browser name and device

Please do not send your password. Support cannot see or send passwords.